Get the complete shipping plan before you pay.

Which destinations can Zenramo ship to?

Delivery availability depends on the address, product, dispatch location, and carrier service. Send the destination country and postal code so the route can be checked.

What is included in a shipping quote?

• Dispatch location for the proposed unit.
• Available carrier or shipping service and whether tracking is included.
• Protective packaging proposed for the item.
• Declared value and whether insurance is available.
• Estimated handling and transit timing, when available.
• Shipping charge and destination costs known to Zenramo.

Is shipping included in the displayed product price?

Not unless the written confirmation expressly says so. Product pages show the listed product price in USD. Shipping, optional insurance, payment fees, and applicable import charges must be considered to estimate the total landed cost.

How are sealed booster boxes protected?

Packaging is selected for the unit and route to limit movement, corner impact, panel compression, and moisture exposure. Buyers may request a description or photographs of the proposed protection before purchase.

Are tracking and insurance the same?

No. Tracking records shipment progress; it does not necessarily provide full-value loss or damage cover. If insurance is available, confirm the insured value, exclusions, claim evidence, and who is responsible for submitting a claim.

Who pays customs and import charges?

Unless the written order confirmation states otherwise, destination-country VAT, duties, taxes, carrier fees, and import requirements are normally the buyer’s responsibility. Buyers should check current local rules independently.

Is the delivery estimate guaranteed?

No. The destination-specific estimate reflects the service available before payment. Customs processing, carrier operations, weather, and other events can affect arrival after dispatch.

What should I do if a parcel arrives damaged?

Photograph the unopened outer box, shipping label, visible damage, internal protection, and item. Keep every layer of packaging and contact Zenramo promptly so available carrier or insurance evidence can be prepared. See the transit-issue terms.

For a fuller checklist, read our international Pokémon booster box shipping guide.